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Communication Skills

California State University, Sacramento
Supervisory Development:

Interpersonal Communication
Conflict Resolution
The Decision-Making Process

Technical Information Development:

Introduction to Web and Internet Publishing
Using Java Applets

Intro and Advanced Technical Writing and Editing
Train-the-Trainer:

Presentation and Facilitation Skills
Grant & Proposal Writing
Introduction to Multi-Media
Team Facilitation

Dates: Ongoing
Location: Sacramento
Contact:

Liz Hough
California State University, Sacramento
Office of Regional and Continuing Education
7750 College Town Drive, Suite 100
Sacramento, CA 95826-2344
(916) 278-4433, Ext. 41

San Francisco State University
Professional Communication Skills Program

Courses offered include:
Grammar for Workplace Writers
Professional Speaking
Releasing the Leader Within Each One of Us
Social Savvy in the Business World
The Art of Giving and Receiving Criticism: Practical Strategies
The Web of Anger: Understanding It and Getting Untangled
Tongue Fu: Real Life Tips for Dealing With Difficult People

Dates: Ongoing
Location: San Francisco
Contact:

College of Extended Learning
San Francisco State University
Downtown Center
425 Market Street
San Francisco, CA 94105
(415) 904-7700

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San Jose State University, Continuing Education
Communication: Effective Techniques for Success in the Workplace

Two day seminar includes the following topics:
Creating Rapport with Employees and Co-Workers
Listening effectively for true meaning
Understanding Personality Factors and How They Affect Communication
Successful Presentations
Conflict Situations: Cause and Solutions
Giving and Receiving Constructive Feedback
Analyzing Your Own Strengths and Areas Needing Improvement

Dates: TBA
Location: San Jose State University Professional Development Center, Campbell
Contact:

Professional Development Center
San Jose State University
Office of Continuing Education
San Jose, CA 95192-0135

San Jose State University, Continuing Education
How to Coach and Counsel for Improved Employee Performance

This two-day seminar emphasizes practical tools and talents to help improve ability to work effectively with people.

Topics include:
Confronting Problem Behavior
Dealing with Personalities
Developing Assertive Skills
Improving Delegation Skills
Improving Performance
Listening: A Key Role
Managing Change
The Manager As Coach
Values, Goals, Action

Dates: TBA
Location: San Jose State University Professional Development Center, Campbell
Contact:

Professional Development Center
San Jose State University
Office of Continuing Education
3031 Tisch Way, Suite 200 Plaza East
(South Bay Office Tower)
San Jose, CA 95128
408-985-SJSU

San Jose State University, Continuing Education
People Skills: Building Effective Interpersonal Dynamics

Two-day seminar includes the following topics:
What your Job Is-and Isn't
Understanding the Key to Human Behavior
Creating Rapport with Subordinates and Co-workers
How to Diagnose and Resolve Conflicts in the Workplace
Listening Versus Hearing: Knowing the Difference Can Make All the Difference
Analyzing and Solving People Problems
Determining Your Expectations to Get the Results You Want
Harnessing Your Power to Influence People

Training for Trainers

Whether you are an experienced trainer, a brand new trainer, or a supervisor or manager, this two-day seminar offers an ideal opportunity to get what you need. You will learn, have fun, expand your network of professional resources, and wish it were longer! The course workbook will be a valuable tool long after the training is over. You will see a master trainer demonstrate dozens of training skills that you will be able to add to your repertoire.

Dates: Various
Location: San Jose State University Professional Development Center
Contact:

San Jose State University
Office of Continuing Education
3031 Tisch Way, Suite 200 Plaza East
(South Bay Office Tower)
San Jose, CA 95128
408-985-SJSU

University of California Extension, Berkeley
Business Communications and Writing Skills

This course provides practical experience in drafting a wide range of business communications, including bad-news messages, memos, proposals, and presentations.

Dates: Ongoing
Locations: Contra Costa County, Berkeley, Menlo Park, San Francisco
Contact:

University Extension
University of California Extension, Berkeley
2223 Fulton Street
Berkeley, CA 94720
(510) 642-4231

 

University of California, Davis
Effective Business Writing

This intensive one-and-a-half-day seminar offers help for anyone who needs to put ideas on paper rapidly and effectively.

Topics include:
Analyzing and Interesting Your Reader
Editing for Conciseness and Tact
Interpreting and Organizing Data
Understanding What Your Supervisor Wants
Writing Openings and Closings That Work

Dates: Ongoing
Location: Sacramento
Contact:

Business and Management Programs
University Extension
University of California, Davis
Davis, CA 95616
(916) 757-8895

University of California, Davis
Grant Funding and Proposal Writing

This course is intended for those who want to learn more about the keys to successful grantsmanship.

Topics include:
ABCs of Grantsmanship
How to Identify Appropriate Funding Sources
Interacting with the Funding Sources
Networking and Relationship Building
Researching Funding Sources
Where Grant Proposals Fit in the Organizational Plan

Dates: Ongoing
Location: Sacramento
Contact:

Business and Management Programs
University Extension
University of California, Davis
Davis, CA 95616
(916) 757-8895